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Payment and dispatch

Payment and shipping

The following conditions apply:

Shipping conditions

Delivery is made within Germany and to the following countries: Belgium, Luxembourg, Netherlands, Austria, Denmark, France, Italy, Sweden, Czech Republic, Estonia, Latvia, Lithuania, Finland, Spain, Portugal, Greece, Malta, Monaco, Liechtenstein, Ireland, Norway, Switzerland, Ukraine.

No shipping to the following foreign islands: Canary Islands, Faroe Islands, Greenland, Overseas Territories, Channel Islands, Azores

Shipping costs (including VAT)

Deliveries within Germany:

Free shipping from 75.-€ order value.
Below 75.-order value we charge a flat rate of 5.-€.

 

 

 

Deliveries abroad:

We charge shipping costs to foreign countries at a flat rate as follows:

 

Parcel shipping to the following countries:

Belgium,Bosnia,Bulgaria,Luxembourg,Netherlands,Denmark,Estonia,Finland,France,Ireland,Italy,

Greece,Croatia,Latvia,Lithuania,Malta,Macedonia,Moldavia,Monaco,Montenegro,Austria,Poland,Portugal,Romania,

Hungary,Spain,Sweden,Serbia,Czech Republic,Cyprus 

Parcel: 14,90 €

 

 


Parcel shipping to the following countries:

Great Britain,Liechtenstein,Switzerland,Norway,Ukraine,Cyprus(except north part)


Parcel: 25,90 €


From an order value of 750,00 € we deliver abroad free of shipping costs.

 

 


Parcel shipping to the USA (max. value of goods 1000.-€):

Parcel up to 3 kg: 46.-€

Parcel from 3 kg - 7 kg: 59.-€

Parcel from 7 kg - 10 kg: 79.-€

 


Carpet shipment


When sending bulky goods (forwarding shipment) abroad, we charge as follows:
Forwarding shipment to foreign countries.

Belgium, Netherlands, Austria, Denmark, France, Italy, Sweden, Lithuania, Finland:
49.-€ up to 8 kg, 79.-€ up to 11 kg, 109.-€ up to 35 kg.

From 1800.-€ we deliver free of shipping costs!

 

 


Liechtenstein, Switzerland, Norway, Cyprus(except north part)
79.-€ up to 8 kg, 99.-€ up to 11 kg, 150.-€ up to 35 kg 

From 2500.-€ we deliver free of shipping costs.


Bulky goods are marked as such in the item description.

 

Delivery times

As far as in the article description no other period is indicated, the supply of the commodity takes place in Germany within 3 - 5 days, with foreign supplies within 5 - 10 days after confirmation of order (with agreed upon pre-payment after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made other arrangements with you. In this case, the delivery time is determined by the article with the longest delivery time that you have ordered.

In the case of self-collection, we will inform you by e-mail about the provision of the goods and the collection options. In this case no shipping costs will be charged.

Terms of payment

For deliveries within Germany you have the following payment options:

- Cash payment at pickup
- Prepayment by bank transfer
- Payment via PayPal

For deliveries abroad you have the following payment options:

- Cash payment at pickup
- Advance payment by bank transfer
- Payment via PayPal

 


If you have any questions, please find our contact details in the imprint.



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