Payment and dispatch
The following conditions apply:
Delivery is made within Germany and to the following countries: Belgium, Netherlands, Austria, Denmark, Italy, Czech Republic, Estonia, Latvia, Lithuania, Finland, Liechtenstein, Ireland, Norway, Switzerland, Hungary, Poland.
Shipping costs (including statutory VAT)
Domestic deliveries (Germany):
Free shipping for orders over €75.
We charge a flat rate of €5.90 for orders under €75.
Deliveries abroad:
We charge the following flat rates for shipping abroad:
Parcel shipping €14.90 for the following countries:
Belgium
Netherlands
Austria
Denmark
Italy
Czechia
Estonia
Latvia
Lithuania
Finland
Hungary
Parcel shipping €29.90 for the following countries:
Liechtenstein
Switzerland
Norway
Parcel shipping for the following countries: USA, Canada
up to 3 kg €65
up to 7 kg €85
up to 10 kg €112
Please note that customs duties may apply in the USA and Canada.
Carpet shipping in Germany
We deliver free of charge when shipping bulky goods (forwarding shipping) within Germany.
Bulky goods shipping abroad
When shipping bulky goods (forwarding shipping for carpets) abroad, we charge as follows:
Freight forwarding abroad.
Shipping costs to the following countries:
Belgium, Netherlands, Austria, Denmark, Finland:
€59 up to 8 kg, €79 up to 11 kg, €130 up to 35 kg
Shipping costs to the following countries:
Switzerland, Liechtenstein, Norway:
€79 up to 8 kg, €99 up to 11 kg, €150 up to 35 kg
Bulky goods are marked as such in the item description.
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 10 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.
Accepted Payment options
- Payment in cash at the time of collection
- Prepayment via transfer
- Cash on delivery (plus COD charges 6,90 €)
- Payment by instant bank transfer (via Klarna)
- Payment by invoice (via Klarna)
- Payment via instalment purchase (via Klarna)
- Payment via direct debit (via Klarna)
- Payment via credit card (via Klarna)
via PayPal Checkout:
- Payment via PayPal
- Payment via credit card
- Payment by "Pay Later"
As long as you make the prepayment , we will grant you 3 % early payment discount on the gross product value of the order.
In case of questions, please contact us at the contact details mentioned in the Legal Notice.
